Frequently asked questions
We have answered some of the questions you send us most frequently.
How can I track my shipment?
The tracking link can be found in the e-mail you receive after your shipment is dispatched.
Do you ship orders abroad?
We also ship orders abroad. For more information, please visit the Shipping and Payment page. You can select the destination country during checkout. If you would like your order to be shipped to a country that is not available in the shopping cart, please contact us at info@kratomuj.com. We will provide you with the shipping cost by e-mail.
Can I exchange or return an item?
Yes, undamaged and unused goods can be exchanged or returned within 14 days of the delivery date to: Kratomuj.com, NRapidlog NKR 2022 Kft., Visonta utca 1., Warehouse #8, 1151 Budapest, Hungary, tel: +3630/381-8320, info@kratomuj.com. When exchanging an item, always let us know in advance that you plan to exchange the item, as we may not have the item you require in stock. In the case of returns, please include in the shipment a completed withdrawal form together with your bank account number so we can process your refund.
What are the effects of kratom?
- Green KRATOM: Raise your spirits and tune into a positive wave. Green kratom will stimulate you to communicate more openly and helps reduce depression, anxiety and stress.
- White KRATOM: Do you need to increase your energy and concentration levels? White kratom will give you a boost, improve your concentration and give you the energy you need to study or work hard.
- Red KRATOM: Relax your body and mind with red kratom. Its analgesic and relaxation effects will help you manage pain and get rid of stress. It also acts as a natural aphrodisiac.
What is the correct dosage of kratom?
- Dosage for beginners: Start with 1-1.5 g of kratom, which is equivalent to half a level teaspoon. Use between meals for the best results. Start with a smaller dose and gradually increase it depending on how you react to the kratom.
- For advanced users: If you already have experience with kratom, the normal dose is 2-5 g grams, which is roughly one teaspoon. For a more pronounced effect, you can use kratom on an empty stomach, but we recommend this procedure only to more experienced users. For the analgesic effects of red kratom, a dosage of 5-10 g is appropriate.
- Red kratom is processed differently to other types of kratom. Unlike green and white kratom, which are dried in a greenhouse, red kratom is dried in the sun for twice as long. Due to this process, the composition of alkaloids is different – the level of mitragynine, which is associated with a euphoric effect, is reduced, but the level of 7-hydroxymitragynine, which has an analgesic effect, is increased.
Which kratom is the best?
The choice of the best kratom depends on what effects you expect from it. Our current top seller is Super Green kratom. It is the kratom that has the highest value of the active ingredient (mitragynine) on the market – 1.98%. Thanks to our modern technologies, we can offer kratom with almost the same strength all year round, regardless of seasonal changes.
Our drying devices are so precise that our kratom leaves achieve almost 2% mitragynine throughout the season, whether it is the dry or rainy season. If you are looking for a kratom with consistent quality and powerful effects, Super Green kratom is the best choice!
What premium types of kratom do we have?
The most popular premium kratoms with our customers include:
- Maeng Da Supreme: This exclusive mix contains 80% of the best green kratom and 20% of the best white kratom, providing an effect balanced between boosting energy and improving mood.
- White Kapuas: The opposite mix to Maeng Da Supreme – here you will find 80% of the best white kratom and 20% of the best green kratom. This type is ideal for those looking for increased concentration with a slight increase in energy.
- Super Red Agatha: This red kratom is popular for its powerful relaxing and analgesic effects, perfect for relaxing after a busy day.
Our mixes are precisely blended with modern devices that ensure even distribution of mitragynine in every gram of kratom. With us, you don’t have to worry about one batch being stronger than another – quality and consistency are always our top priority!
Do you want to learn more about the world of kratom?
If you want to dig deeper into the world of kratom, we recommend our article: Kratom – what it is, effects and dosage. This and other articles on our blog will provide you with all the information you need.
Do you have a specific question or prefer personal advice? Do not hesitate to contact our specialist Ondřej, who will be happy to advise you. You can contact him on +420 732 971 951 or by e-mail at info@kratomuj.com.
I’m interested in a larger quantity of kratom than you offer. Is a volume discount possible?
Yes, we offer individual volume discounts for larger orders. If you're interested in purchasing a larger quantity of kratom, please contact us at info@kratomuj.com or via WhatsApp at +420 603 568 444. Let us know the quantity you're interested in, and we'll prepare a personalized offer tailored to your needs.
We have our own e-shop or bricks-and-mortar shop and would like to sell your products. Is that possible?
Yes, we also offer kratom wholesale. Contact us at info@kratomuj.com and we will arrange the details together.
